Refund & Returns Policy

Refund & Returns Policy

  • Eligibility: Refunds/returns are accepted within 14 days of delivery.

  • Condition: Products must be unused, unopened, and in their original packaging.

  • Refund Method: Approved refunds are processed back to your original payment method within 7–10 working days.

  • Exchanges: If you receive a defective or incorrect item, we will replace it at no extra cost.

  • Non-Returnable Items: For hygiene reasons, used/opened skincare products cannot be returned unless faulty.